Samsung TV Black Screen With Sound No Menu [Fixed]

Samsung TVs are no doubt equipped with the best technology and colorful screens, but experiencing a black screen with audio can be quite an annoying thing. 

This particular problem usually puzzles numerous people who wonder how a device such as this which usually has screens that are imaged loaded can go completely dark. 

Whether during an exciting movie or a casual binge-watch over the weekend, the blackout of the screen can be highly annoying and disrupt the normal entertainment schedule.

In this paper, we will discuss the most probable reasons for a Samsung TV having no visuals with accompanying sounds. 

Good ways how to fix the problem, step by step as well as the experiences of users who have tried to correct the problem.

Understanding the Problem: Why Does This Happen?

So, let’s get started! The black screen with sound and no picture displayed on a Samsung television set can happen due to several factors. 

Knowing the possible origins of the problem should be the starting point in finding a solution to the issue.

1. HDMI Connection Issues

HDMI ___________ This device seems quite familiar to most audiences, and let’s not forget who the real mastermind behind modern displays is, HDMI cable. 

HDMI cables are the arteries of all televisions providing both sound and video transmission to your device. So if you damaged cable connectors, let me assume

 It is also possible to hear sound but not see any picture at all. Many people fail to consider this as a reason.

2. Input Source Problems

Sometimes the TV may be looking for the wrong source.

If your Samsung TV’s input mode is switched to an HDMI port that has no active signal, you will listen to sounds, but nothing will appear on the page.

3. Software Glitches

Like other electronic devices, Samsung’s television sets are subject to bugs as well. 

It is understandable why such bugs occur and cause a range of problems, including a functioning sound and a complete lack of everything else.

Samsung TV Flashing On And Off [Fixed]

4. Hardware Malfunctions

Such failure might be in other components. Since it could be anything from a broken screen to an internal part that just gave up.

5. Power Supply Issues

Waiting for the black screen which displays/highlights sounds can start various distressing things, including most display difficulties. 

In instances where a TV has low power availability, its screen might not display correctly.

6. Screen Settings Adjustments

In some cases, the screen’s parameters may have been changed inadvertently, resulting in a blank image. 

This can lie in the parameters of brightening, dreary parameters, and even the dormant screen.

Troubleshooting Steps: How to Fix the Black Screen with Sound

Black screen but the sound is there on my Samsung TV. It’s a cause for concern, right? Well, it’s not the end of the world at all. 

You can attempt multiple procedures to avert the problem. 

In the sections below, we will describe methods in detail that can help in fixing the issue.

Step 1: Check HDMI Connections

What to Do:

Inspect the HDMI Cable: 

Check the HDMI Cable: Look for any kind of damage including kinks or frays. In case it is damaged, consider switching the HDMI cable with a spare one.

Secure Connections: 

Verify that the HDMI cable is properly inserted into both the television and source (like a gaming console, cable box, etc.).

Test Different Ports:

In case you have extra HDMI ports, change the one being used and check if the problem still exists.

Personal Anecdote: 

The first time this issue presented itself, I did not doubt that my recently acquired gaming console was indeed the problem. 

After a great deal of unnecessary hassle and making my way to the shop more than once for a replacement. 

The final solution was simply identifying the cause as an improperly secured HDMI cable which had to be tightened.

Step 2: Verify the Input Source

What to Do:

Use the Remote:  

On your remote, locate and press the Source button.

Select the Correct Input:  

If the television does not automatically switch to the input connected to the device, try. 

The remote cycles through inputs sequentially, looking for HDMI 1, HDMI 2, AV, and any others till the device is located.

Step 3: Power Cycle the TV

What to Do:

Turn Off the TV: 

Get the television off the primary power supply.

Wait: 

This can be done by unplugging the appliance from the main supply for about 60 seconds. 

This is very effective in allowing minor problems to be resolved by discharging the excess energy stored in the device.

Plug It Back In: 

Connect the TV to the socket where it draws power, and then switch it on.

Step 4: Reset the Picture Settings

What to Do:

Access the Menu: 

In case you notice a shadowy image or the sound is still audible then click on the ‘Menu’ button.

Navigate to Picture Settings: 

Click on the “Settings” and then select “Picture.”

Reset Picture Settings:  

Click on the “reset all settings” to default option.

Step 5: Update Software

What to Do:

Go to Settings: 

Use the remote control to select settings on the TV.

Select Support: 

Click on “Support” and then “Software Update.”

Update Now: 

Follow the next steps and hit check update first and then install available updates.

Step 6: Factory Reset the TV

What to Do:

Access Settings: 

Click on the settings icon.

Select General: 

Click on “General,” then click on the “Reset” tab.

Enter PIN: 

If prompted, key in the PIN, (By default it is always 0000).

Confirm Reset:  

Proceed through the next stages to finalize this option.

Note: 

Be careful: This option will delete all your settings configuration, be in mind to store all your important settings.

Step 7: Contact Samsung Support

In every situation you have gone through the above steps and the situation still holds the Samsung-Contact Support section at this point. 

This may be a sign that there is a deeper issue with the hardware that may require the attention of a certified repair technician.

Key Points to Remember

Check HDMI connections: 

Cables that are loose or worn out can cause display problems.

Verify input source:  

Make sure the correct input is selected from the source menu.

Power cycle the TV: 

Many glitches can be resolved by restarting the device.

Reset picture settings: 

In some cases display problems can be corrected with a restart.

Update software: 

Maintaining system updates and having the latest in software ensures problems will not come up.

Factory reset as a last resort: 

This does resolve consistent issues, However, this will wipe everything on this device.

FAQs: Your Questions Answered

Why does my Samsung TV have sound but no picture?

Issues with the HDMI, Wrong input source, Software problems, or equipment malfunction are the most likely causes of this.

How do I know if my HDMI cable is faulty? 

Look for damage and if you have a spare cable try that too.

Will a factory reset delete my apps? 

How often should I update my Samsung TV software? 

Yes, of course, These steps are particularly important after the release of any new updates or features, or when problems arise.

What if the screen goes black during use? 

Even if this is truer than not, it may also be true because several causes for this event have been noted in the procedures above.

Can I fix hardware issues myself? 

Certain women’s issues can be dealt with at home but for things to go back to normal, a hardware expert should be consulted.

Conclusion

There are many ways to fix a problem like sound only, but it helps to understand. 

How maintenance works before resorting to the experts because most problems can be fixed on your own without taking the TV to the store. 

Connections, configurations, and other problems can often be addressed by systematically diagnosing the issue with your TV.

Feel free to vent out your own stories in the comments section below as for a lot of us it’s quite relatable when one of our favorite TVs breaks down.

With patience and the right knowledge, you can navigate the world of Samsung TV troubleshooting and get back to enjoying your favorite shows and movies in no time. Happy viewing!

Samsung TV Black screen With Sound  [Cause & Solution]