Samsung Smart TV black Screen Reset [Causes & Solutions ]

With our TVs becoming the focal point of entertainment, a malfunction can turn a fine movie into an incredible headache and a waste of time. 

A frequent concern that many users of Samsung Smart TVs seem to face, is that of the television displaying a black screen. 

This is quite an annoying issue especially when you are ready to binge-watch or when the entire family is gathered around a television. 

But before you reach out to someone for customer support or take your television set to get repaired 

Let’s first understand what a black screen is and then the methods to reset the Samsung Smart TV, step by step.

Understanding the Black Screen Issue

There can be several reasons for the black screen problem on Samsung Smart TVs. These may include the following;

1. Power Supply Problems

The power supply is the first dramatic area in any malfunction. 

If your TV is not receiving enough power or a bad contact somewhere exists, the TV might not even attempt to display anything on the screen. 

In some cases, the power LED may not display continuously or may blink as if there is a fault or loose wire somewhere.

2. Software Glitches

The other most common area is the screen that most users complain about is the black issue of the screen is software. 

The Samsung SMART TVs are similar to any Smart device, therefore, to operate any Samsung TV, it must have software. 

There is a risk where one of the segments suffers a bug within the firmware or an update is disrupted which causes no signal.

3. Hardware Failures

Defective parts on the interior of a television set can result in a black screen issue. 

This can further involve the display screen defect as well as the Back cover and display or internal circuitry malfunctions. 

Physical impacts or moisture exposure may have been sustained by your TV.

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4. Input Source Issues

Sometimes, the problem may not be with the TV as such but with the devices connected. 

If the inputs such as cable box, game console, and streaming devices are not working or are not connected properly, the TV may not display anything.

5. Remote Control Problems

Strangely, a broken remote can lead to the TV appearing to be off, and yet, it is far from it. 

When the remote is stuck in a certain part, the TV might be on but unresponsive to commands from the viewer.

Personal Anecdote

The first time that this topic hit me was quite dramatic. 

It was a cool Friday night, and I was expecting some of my buddies for a movie session.

 Everything was set: 

the popcorn was popped, the drinks were in the fridge, and the best part, the movie was set to play on the screen. 

But when I pressed the power button on the remote, the only thing I was facing was darkness. 

It was alarming, but I chose to calm myself down and try to sort things out instead of losing my faith. 

That very moment made me curious how Samsung Smart TV black screen issues can be fixed, so I went on and discovered a lot during the process.

Step-by-Step Troubleshooting Guide

Now that we have pointed out some of the possible reasons for the black screen issue on your Samsung Smart TV, let’s move on to resetting it. 

The steps involved are sequential and aim at dealing with specific issues that led to the black screen.

Step 1: Check Power Supply

Unplug the TV: 

Unplug the TV from its power source. This is likely to reset the internal circuitry functions.

Wait: 

Wait for a minimum of 30 seconds with the power cable unplugged. This will prevent chances of constant power remaining in the TV.

Reconnect:  

Reconnect the cable and switch on the TV.

Inspect the Power Source: 

Check if the power socket functions normally by substituting it with a different device connected to the same outlet or socket.

Step 2: Check Input Source

Examine the Input Devices: 

Make sure that all cable connections including cable box or gaming consoles are connected and turned on or plugged in.

Change Input Source: 

Turn off the remote and try changing the input source to see if the screen has any functions such as HDMI 1, HDMI 2, and others.

Check Cables: 

Any cable that appears broken or damaged should be discarded immediately. Remember, a simple loose or damaged cable may lead to the blackness of the screen.

Step 3: Remote Control Check

Replace Batteries: 

When you have established that the remote is defective, change the batteries to get improved performance from the device.

Check for Blockages: 

Ensure that the infrared sensor of the TV is not covered by anything in parts of it.

 

Use the Manual Buttons: 

If the remote control is still dysfunctional, use the manual operational buttons located on the TV, to turn it on.

Step 4: Perform a Soft Reset

Soft Reset Process: 

This can be achieved by pressing and holding the power key on the remote for about 10-15 seconds or until the TV goes through the restart cycle.

Unplug During Restart: 

If the soft reset still fails, while the TV is booting up, please switch it off from the mains again and after a minute, turn it on again.

Step 5: Update Firmware

Access Settings: 

In the event that you are able to switch on the TV but there is flickering of the screen, attempt to open the settings.

Select Support:  

It is now required to click on the “Support” button and then on “Software Update”.

Check for Updates: 

Should there be an available update, kindly install it by following the necessary procedures. Bug programs because of the introduced software that is defective can be repaired by other software updates.

Step 6: Factory Reset

Factory restore settings can be the last option if everything fails. 

Please remember that all the settings you have will be deleted.

Access Settings:  

On the remote control or on the TV, the manual buttons are to be used to enter the settings menu.

Select General: 

In the menu, select the General option and find Reset.

Enter PIN: 

When prompted to enter a PIN: this is the default one: 0000.

Confirm Reset:  

If you are sure you want to factory reset the settings of your TV, please accept the TV’s prompts asking for confirmation. 

Your television will power off itself and will go back to its original factory mode.

Conclusion

Ensuring a clear picture on your Samsung Smart TV can be a frustrating problem, but some troubleshooting can be done to resolve the issue. 

In most cases, such issues can be sorted out without professional assistance. 

Troubleshooting power cable issues or troubleshooting a factory reset, knowing the reasons and how to resolve them is something all users should know.

One point that you have to keep in mind is that normal procedures such as upgrading software or connection checks can eliminate the chances of these problems occurring in the first place. 

This allows you to be a loyal supporter of Samsung Smart TV since you can easily avoid any inconveniences and this will allow you to have a much better experience with your family.

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FAQs

How do I know if my TV is completely dead?

If the TV does not respond to the remote or power button and does not show any signs of sound or the power light, the TV is most probably dead. 

Nevertheless, please check the power socket and use another appliance to check this.

Can a power surge cause a black screen?

Power surges are known to destroy the internal parts of the Television and can result in a black screen. 

This can be avoided by using surge protectors.

What should I do if the black screen issue persists after a reset?

If the issue persists even after the factory data reset. 

It is highly recommended to get in touch with Samsung support or a professional technician as further hardware may be the factor of the problem.

Will a factory reset delete my apps?

Yes, a factory reset does remove all installed applications and restores the previous settings of the TV.

How often should I update my Samsung Smart TV?

As soon as there are software issues, users must check for software updates after every few months.

Sometimes, using technology can seem like finding your way through a maze, but with this manual. 

You will be able to resolve the blank display issue on a Samsung Smart TV. Enjoy the shows and may your screen never go dull!