Samsung TV Won’t Connect To Wifi [ Causes & Solutions]

Streaming services have opened a new realm of entertainment for people. However, the ability to maintain a stable high-speed internet connection is a must in this case. 

Picture yourself preparing for a long-awaited film night with snacks and your favorite movies only to discover that the Samsung TV will not connect to the WiFi. 

It can be quite painful especially if you are looking forward to watching a season of your favourite television show.

In this article, we will take a closer look at the factors that could be causing your Samsung TV’s Wi-Fi connectivity problems, alongside offering easy operations to bring you back to the digital world. 

Along the way, I will include comments and personal stories that help make this mechanical issue a little more human. 

Let’s seek to address this problem in detail so that you not only learn about the problem but also the approach to fixing the issue.

Resolving the Issue: 

Causes of Failure of Connection between Samsung TV and Wi-Fi

Samsung TV’s inability to connect with Wi-Fi may have more than one reason. 

To help make things easy the factors can also be classified to make the learning curve easy. Here are some common reasons:

Network Issues

In some cases, your TV might not be the problem but the net. Anna’s power devices take a weak signal strength or any other devices and even your power company.

Settings Of The TV

Samsung TV’s ability to connect should not be hampered by the configured settings on the TV. 

The Wi-Fi feature could fail to connect simply because a simple feature such as airplane mode is enabled.

Problems With A Router

The issue could be due to a fault in the router. Connection problems may occur if it is not working properly, or if there is a need to update router firmware. 

Additionally, many device connections may also cause the router to be in an overloaded state.

Bugs In The Software

Like any tech, this Philips TV can also have software bugs. 

These may be caused by software issues especially if the device was not updated for a long time, thus causing the TV to fail to connect.

Distance From The Router

Your Samsung TV is also limited as to how far away it can be from the router. 

The smaller the distance between the two devices the stronger the signal and as a result a more stable connection. 

It is however important to note that some physical barriers like walls as well as furniture can worsen this situation.

Problems Related To Hardware

Sometimes, it is possible to suffer from faulty hardware components of the TV or the router. 

Although not very frequently, the faulty Wi-Fi chip of the TV or faulty router could also be the cause of the issue.

Personal Aneecdote: Zipping through on my WiFi

Let’s rewind to the time when I had just bought my Samsung smart TV. 

I was definitely filled with it above all else since it was a wonderful 4k resolution TV with beautiful colors. 

However, that excitement was completely shattered when I was unable to connect the TV to my home wifi, and instead, a malfunction prompt was displayed. 

Despite multiple efforts at reconnection, it did not yield any success.

I walked back for a bit and tried to figure out what went wrong. The potential error was that the router was in a different location & the signal was low. 

Fixing this issue made my TV connect to Wi-Fi and In this process, I also learned a lesson about the importance of connectivity.

What Do I Need To Do To Fix The Connection Problem?

Now that we’ve explored the potential causes, let’s dive into the troubleshooting steps that can help you resolve the issue when your Samsung TV won’t connect to Wi-Fi.

Now let’s focus on the most important part of this article: solutions and troubleshooting tips on what to do when a Samsung TV won’t connect to the internet. 

But before I do that here are the possible causes of the issue that was explained in the previous section.

Step 1: Assessing the connections involved

Before doing anything and tweaking the settings of your TV, some important checks need to be performed to see that you have a workable wifi network. 

This is an important step as so many assume that there is nothing available when there is. Checking these points will save you a lot of time and effort. 

Here is how these points can be checked:

Use a Mobile Device: 

Link either your smartphone or your tablet to the Wi-Fi network that is in question. 

If the device connects and functions normally, it means that the network is probably okay.

Restart Your Router: 

In some cases, the connection can be restored through just a quick rerouting of settings. 

You should unplug your router for a while, and wait for about thirty seconds before plugging it back in. 

When trying to connect your TV, make sure that the router has been rebooted a hundred percent.

Step 2: Assess Your TV’s Settings

Make sure that your Samsung TV is appropriately configured to use the Wi-Fi network:

Check Wi-Fi Status: 

This option can be found in Settings > Network > Network Status and will assist you in ascertaining whether your TV has authenticated with your network.

Airplane Mode: 

In this scenario, it is necessary to disable airplane mode for the device. 

This mode deactivates any and all wireless connectivity therefore it will be impossible for the TV to connect with Wi-Fi.

Step 3: Forget And Reconnect To The Network

In some cases, it may be sufficient to first forget the network and then reconnect it. Here’s how:

Settings menu – go there and push the OK button for the menu

Network – please highlight and press USB Advanced Network to select it

Network Setting – please select and go to Network Setting

I usually choose my flatscreen television:

I’ve already forgotten about that network and chosen Forget.

So after forgetting the network you need to again select your Wi-Fi network, and provide a password for reconnection.

Samsung TV Flickering Screen Fix

Step 4: Install the Latest Software For YourTV

Ensuring that your TV’s software is up to date is important, especially for performance issues. 

Here’s a check for updates:

Go to Settings.

Choose Support.

Select Software Update.

Click Update Now.

When turning on the device, if there is an update available, instructions for downloading and installing it will appear on the screen. 

And after the update, try connecting to Wi-Fi again.

Step 5: Change Your Network Settings

If the previous steps have not worked, you may need to consider resetting your network settings. 

This process will delete all configured networks and set the network configuration on the TV to default.

Go to Settings.

Click on General.

Press Network.

Reset Network.

After resetting, when prompted, please enter your WiFi password to reconnect.

Step 6: Explore the Settings of the Router

If still, Samsung TV does not connect to Wi-Fi try exploring the router settings. 

Here are a few points to be noted:

SSID Visibility: 

Make sure that the SSID (network name) of your router is not set to hidden. If it’s hidden, then your TV will not be able to locate it.

Network Band:

In case your router has both 2.4 GHz and 5 GHz bands, connect your TV to the 2.4 GHz band which is recommended. 

This band has a wider coverage area and is applicable for devices like TVs located at a distance from the router.

Firmware Update: 

Hisense TV software update problems 

Ensure that your router’s firmware is up to date. 

 

Make sure you log into the web interface of your router (this is usually done with any browser) and check the firmware update option.

Step 7: Get Closer to the Router

 

As we have already highlighted above, distance can be quite a painful constraint. Move your TV closer to the router if you can and see whether the problem gets solved. 

You may also try removing any physical obstructions that might stand in the way of the Wi-Fi signal.

Step 8: Use the Wired Connection and Test the Connection

If your Samsung TV has an Ethernet port, consider this option as a way to connect the TV to the router. 

This step will only serve to check whether the problem is in the wireless connection or not:

Insert an Ethernet cable on the back of your TV.

Place the other end of the console of your router.

Navigate through the Settings menu > Network > Network Status and see whether the computed or wired connection is working.

In the cases where the connection is responding, the problem could be with how the Wi-Fi is configured.

Step 9: Reboot Your TV 

Hard reset your Samsung TV. Primarily this process is the last option. 

Do not forget that this action will delete all the settings and all the information saved and will bring the TV to the default mode.

You will need to do the following:

Go to the Settings tab.

Click on the General menu.

Click on Reset.

Input your PIN (sometimes the default PIN is 0000) and confirm it.

Once the reset is complete, repeat the initial setting procedure and try to connect to your wireless network.

Step 10: Reach Samsung Support

In case these steps have not rectified your problem, it is probably best to get in touch with Samsung support. 

They will be able to help you with further troubleshooting and might be able to resolve any hardware issues that you have.

Frequently Asked Questions (FAQs)

How can I check if my Samsung TV is connected to the Wi-Fi Network?

There is an option in the settings of your TV that will allow you to check whether or not you are currently connected to a network. This option can be found under Settings > Network > Network Status.

Why does my Samsung TV show no Wi-Fi networks available?

If your network is not appearing, the first thing to consider is to check whether your router is working properly or not. You can also try a power cycle on your TV. 

Also, check the router’s settings to make sure the SSID broadcast is turned on.

If I have a faulty Ethernet cable will my Wi-Fi connection be affected in any way?

No, a faulty Ethernet cable would affect only wired connections. 

On the other hand, if your television is connected to an internet cable, then problems with the television would indicate a problem with the router, rather than a problem with the Wi-Fi networks.

Are occasional losses of Wi-Fi connection for smart TVs common?

Yes, smart TVs experience disconnections from time to time, which is common across smart devices and can be attributed to several factors including network breaks or bugs in the firmware. 

Updating your television’s software from time to time will help reduce these issues.

How frequently should I do updates on my Samsung TV?

Although it’s not an absolute must, it wouldn’t hurt if you performed update checks at least once every couple of months or each time you come across a problem. 

Always make it a point to check for the latest updates as they optimize the TV’s performance, and new features may even be made available.

Conclusion

Dealing with connectivity problems on your Samsung TV can be annoying, but as long as you approach the problem systematically, it is possible to troubleshoot it optimally. 

Regardless of whether the problem is in your network connection, in the settings of your television set, or even in the wireless router. 

Being able to diagnose the problem and follow the relevant solutions should allow you to be able to use the streaming services without any problems.

In case you have experienced a similar situation, connection reliability is important for most entertainment things. 

The above information and instructions should make you feel better prepared to deal with any Samsung TV WiFi problems in the future. 

But remember, when technology fails us, a bit of understanding and guiding principle is all that is needed in order to seek our favorite hobby, which is relaxing.

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