Probably there are few things as irritating as going to your Samsung plasma TV for a movie night, only to find that the TV will not show any picture despite emitting sounds.
This seems to be a common annoyance that many viewers experience and the cause often remains a mystery.
In this guide, we will examine the reasons associated with this problem, and discuss personal experiences.
Provide step-by-step guiding procedures that can help fix the issue at hand. You will also learn what exactly this problem is and how you can deal with it.
The Issue at Hand: Samsung Plasma TV Black Screen with Sound
Think about this: you’ve just put on your slippers, got a bowl of popcorn ready, and intend to watch the next episode of a series that is streaming on your Samsung plasma TV.
When the sound with the theme starts playing, you’re all geared up to watch the TV show, but you can’t see anything on the screen – it’s black. Fear kicks in.
“Is my television set faulty? What action can I take?” This shouldn’t surprise you. Many people who own plasma TVs have such headaches.
The Causes Behind the Black Screen with Sound
To solve the problem optimally, one must first determine the possible reasons for the issue being presented.
Several reasons may be responsible for your Samsung plasma TV showing a black screen even when the audio is still running.
Signal Issues
One of the most common reasons for this problem lies within the area of signal reception.
In the event that the TV does not receive proper signals, it may refuse to project any video content through its screens, causing the screen to be blacked out.
Such a situation can occur with over-the-air or cable broadcasts.
Input Source Problems
The files or the content that is needed may not be available for viewing and sometimes, it may be as a result of the inaccessible input files.
In case multiple devices are attached (say laptop gaming station, Blu-ray, or streaming device), the situation is bound to occur where an inactive source is selected causing a picture with no sound.
Internal Hardware Malfunctions
One of the reasons that may explain this situation is a problem that is caused by a breakage in the TV components that reside within.
It may include troubles with the main board or the power supply and even the screen display of the TV set. In those cases, the picture does not work but chances are the sound would.
Firmware Issues
It is fair to say that users may encounter strange software behavior which can entail trouble with display, and video records.
The like is a result of several factors – one being the firmware version in use.
Just like a mobile phone – the same goes for the tv set – its firmware is a sort of software and requires proper updating.
Connection Problems
Blank screen risk from hearing alone could also originate due to poorly connected wires or due to them being worn out.
One of the aspects of degeneration is the HDMI cable degeneration and now and then when the cable wears out it loses signals providing the picture.
Problems Associated with Power Supply The display panel could fail while still turning on partly.
But fails to deliver video output due to the inadequate voltage being supplied by the power supply unit in some instances.
Troubleshooting Steps to Resolve the Black Screen Issue.
We shall explain step-wise procedures for troubleshooting and fixing the problem in the text below.
Step 1:
Verify Signal and Input Source Make Sure Cables are Connected Probing communication cables requires the first focus to look for all the connections.
Make sure that the communication cables are well inserted into the TV and any external gadgets.
Make the TV Set to the Right Source: HDMI:
Switch on the TV and its remote. Try all the inputs available from the remote like 1, 2, AV, etc, and check to ensure that.
There is a connected device at all the inputs that it’s set to. Use different sources.
Look for possible sources connect it to the display and verify whether the problem occurs on that other source as well.
Step 2
Switching off and back the unit Sometimes just turning off and then back the device is all that is required.
How to perform a Restart:
Turning off:
Switch off the television set and remove it from the wall socket back.
Unplug it and keep it like that for about 10-15 minutes to enable the capacitor’s remaining power to fully run down.
Plug Back In:
Reconnect the power and switch the TV back on. Confirm whether the display comes back.
Step 3:
There are certain problems within the software that can be addressed by updating the firmware:
Access Settings:
Using the remote, go along the Television’s settings.
Select Support:
Move on to and click on the “Support” area and then “Software Update”.
Check for Updates:
If an update is found, download and install it.
Step 4:
Cables are often taken for granted, however in this case they can be the trigger of the problem:
Inspect for Damage:
Check whether any of your HDMI or AV cables have visible abrasion.
Replace if Necessary:
If you suspect damage, assemble the cables and retest the Television.
Step 5:
In case the issue remains, performing the factory reset is a must.
Navigate to Settings:
Open the ‘Settings’ tab.
Select General:
Under the general tab, seek the option termed “Reset”.
Follow Prompts:
Follow the instructions after confirming the reset. Note when performing this all custom settings will be deleted.
Step 6:
If none of the steps have resolved the problem, use the troubleshooting section in your TV’s user manual.
If necessary, seek help by calling the customer service of Samsung Company for professional assistance.
Samsung TV Red Light Blinking 2 Times (This Will Work)
Personal Anecdote: A Lesson in Patience
Not many months ago, I had a black screen issue on my Samsung plasma TV.
One particular night after getting back from the hectic office, I was looking forward to a movie. Like most of you.
There I was once again faced with the black screen. To be honest, at first, I got anxious because I thought this is it, my favorite piece of entertainment equipment has finally worn out.
Yet, even before running around for a fix, I composed myself for a while.
I remembered how once, a loose cable had resolved the case.
I sequentially checked and executed all the steps of making sure my touches were in place, switching the television set on and off, and updating the firmware at some later time.
And just as the screen blinked, I was pleased as to did it happen when the credits were rolling.
Such kind of an experience gave me a gentle reminder, or maybe more like an epiphany, about the benefits of practicing patience as well as logical methods in troubleshooting- issues that can come in handy when one is dealing with technical complaints.
Plasma TV Black Screen with Sounding
Why does the Samsung plasma TV have sound but does not display any pictures?
This situation may come about as a result of many factors such as problems with the input source, cable, internal components, or signal reception.
The recommended steps for troubleshooting should assist in determining the root cause.
How do I know that my HDMI cable has issues?
In the first place, the HDMI cable should be checked to see whether it has any frays or broken pins.
You can also try using the cable on another device and see whether the defect is still there.
Does a black screen happen when the firmware is old?
Yes, older versions of firmware would invariably cause such issues as video display problems among others.
Regular updates of your TV`s firmware will help minimize such occurrences.
Should I worry about performing a factory reset on my TV?
Yes, a factory reset is pretty safe and also helps fix some issues that are restating and are stubborn.
But, it should be clear that all the customized settings and preferences will get lost.
What should I do if the problem does not resolve and persists? Should I have a technician come in?
In such cases where all the set procedures and steps have been taken and the problem persists.
It is best to make a call to either the Samsung support services or a professional technician as They may be able to offer further assistance or repairs.
Conclusion
A black screen with sound on a Samsung plasma TV can be a frustrating problem.
However, by knowing the possible reasons and problems, it is possible to fix the issue without visitation.
One needs to have a little bit of patience because technology is not always perfect.
No matter how simple it is to change a single cable or how detailed it is in operating an internal component.
The procedures in this article will help you deal with it appropriately all the time.
Every time I turn on my Set Top Box, I am reminded of the many technological troubles we are all meant to experience.
But with the right knowledge and ways to troubleshoot, you should be able to resume watching your favorite TV series in no time!